HANDCRAFTED QUALITY:
Most of our merchandise is handcrafted therefore, variations in size, color, form and finish are what create the unique individuality of each piece.

DAMAGED, DEFECTIVE, INCORRECT OR INCOMPLETE DELIVERIES:
We make every effort to ensure your order arrives in as-advertised condition.
If your order is delivered damaged, defective, incorrect or incomplete, please notify us within 3 days from the date of receipt. This will ensure complete replacement of the damaged, defective, incorrect or missing items at no additional cost to you. All damaged, defective or incorrect items authorized for return must be packaged in their original shipping carton with the enclosed packing slip. A return authorization from us is required. Please see below for details on obtaining this authorization.

RETURNING MERCHANDISE
Returning an item is easy. You may return to us any non-damaged, non-defective and unaltered merchandise, along with the enclosed packing slip, within 7 days from the date of delivery, to receive a full credit / refund of the purchase price (shipping charges cannot be refunded). A return authorization from us is required -- see below for details on obtaining this authorization.

A 20% restocking fee will be charged for any returned freight items.

RETURN AUTHORIZATION
Please email design@petalpushers.us or call 512.894.0808 with your request for a required return authorization. We will contact you either by email or phone with further information and instructions.

You may return any non-damaged, non-defective and unaltered merchandise along with the enclosed packing slip within 7 days from delivery date to receive a full credit/refund of the purchase price (we will not refund shipping charges). Return authorization from us is required along with a FedEx return label. Credit will not be given for returns made without authorization or past the 7 day limit.

CANCELLATIONS
If you wish to cancel your order, please call us at 512.894.0808 with your request for an authorized cancellation. Customers requesting an approval for an authorized cancellation after the order has been shipped may be subject to pay a restocking fee.